cricket's Privacy Policy
This document explains how cricket collects your personal information, what it is used for, and how it is kept secure. This policy has been put in place to ensure full transparency about your rights over your data and our responsibilities toward you.
Table of Contents
1 Introduction and Scope
cricket is an online gaming and sports betting platform operated for adult users in Bangladesh. When you visit our website cricketlogin.cam or use our services, you are considered to have accepted the terms of this privacy policy.
This policy applies to: our main website, mobile applications (Android and iOS), live chat support, email communications, and any interaction you have with cricket through any channel. To learn about the full terms of our services, please read our Terms and Conditions.
This privacy policy is written in Bengali and is considered the primary document. In case of any dispute or need for clarification, this Bengali version will take precedence.
2 What Information We Collect
cricket collects only the information that is genuinely necessary for providing services, managing accounts, and ensuring security. The types of information collected are described below:
2.1 Identity Information
- Full name, date of birth, and National ID number (for age verification)
- Email address and mobile number
- Current address and district
- Occupation and source of income (for financial security verification)
2.2 Financial Information
- bKash, Nagad, Rocket, Upay, or bank account numbers (for processing transactions)
- Deposit and withdrawal history
- Records of betting and gaming transactions
2.3 Technical Information
- IP address and device identifiers
- Browser type, operating system, and screen resolution
- Session duration, pages visited, and click patterns
- Geolocation data (if access permission is granted)
2.4 Communication-Related Information
- Transcripts of live chat conversations
- Details of complaints or requests sent by email
- Any information related to issue resolution
3 How We Collect Information
We collect information in several ways. For direct collection, information is gathered when you provide it during registration, when you log in or change your password, when you make a deposit or withdrawal request, and when you contact the support team.
For automatic collection, cookies and similar technologies, server logs, and analytics tools are used. Information collected from third parties includes confirmation messages from payment processors such as bKash and Nagad, and information from identity verification service providers.
4 Purpose of Using Information
cricket uses collected information for the following specific purposes:
Account Management and Identity Verification
Confirming each user's identity, maintaining account security, and preventing unauthorized access. This also includes preventing anyone under 21 from opening an account.
Processing Financial Transactions
Correctly executing deposit and withdrawal requests, maintaining transaction history, and helping resolve any financial disputes.
Improving Service Quality
Analyzing user preferences and behavior to enhance the platform experience, introducing new games and features, and resolving technical issues quickly.
Providing Support Services
Delivering 24/7 live chat and email support in Bengali and English may require access to your account-related information.
Security and Fraud Prevention
Identifying suspicious transactions, stopping attempts to create multiple accounts, and ensuring the overall security of the platform.
5 Sharing Information with Third Parties
cricket never sells your personal information for commercial purposes or transfers it to unrelated third parties. However, limited sharing may occur in the following circumstances:
Payment Processors: Financial information necessary to complete transactions through payment methods such as bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant institutions. This sharing is governed by strict agreements.
Technology Service Providers: Information necessary for server hosting, data analysis, and security services may be shared with trusted technology partners. They may only use the information they receive for the specified purpose.
Legal Obligations: It is our responsibility to comply with formal requests from legitimate authorities or court orders in accordance with applicable law in Bangladesh.
For all data transfers, we always use SSL encryption and maintain international standards for data protection.
6 Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. These technologies help keep your browsing experience smooth and assist us in monitoring our service quality.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and store security tokens — these cannot be disabled.
- Functional Cookies: Remember your preferred language and other settings.
- Analytical Cookies: Help track the number of page visits, popular sections, and identify errors.
6.2 Cookie Controls
Non-essential cookies can be disabled from your browser settings. However, this may limit some features of the site. Most modern browsers offer options for managing cookies.
7 Data Storage and Security
cricket has put in place both technical and organizational measures to protect your information:
- All data transmissions are secured with SSL/TLS encryption
- Industry-standard encryption algorithms are applied for storing sensitive information
- Regular security audits and vulnerability testing
- Access to data is restricted to authorized staff only
- Two-step verification (OTP) available
- Regular server backups stored in a secure location
7.1 Retention Period
Information for active accounts is kept until the account is closed. Even after an account is closed, financial transaction records are retained for a defined period due to applicable legal obligations. Unnecessary information is securely deleted once the defined period has passed.
8 Your Rights
You have the following rights regarding your personal information:
Right to Access
You can request a copy of the information cricket has collected about you at any time.
Right to Correction
You can request that incorrect or incomplete information be corrected. This can be done through your account settings or via support.
Right to Deletion
You can request that your personal information be deleted along with your account closure request, except for data kept under legal obligations.
Right to Object to Processing
You can opt out of marketing communications or object to the processing of specific information.
To exercise these rights, contact our support team. We generally process your request within 30 business days. To learn more about responsible behavior while using our services, visit the Responsible Gaming section.
9 Protection of Minors
cricket is operated for individuals aged 21 and above only. We do not knowingly collect any information from minors. Providing a National ID or date of birth for age verification is mandatory at the time of registration.
If it comes to our attention that information has been collected from a minor, we will immediately close that account and delete all related information. If you believe a minor is using our platform, please inform our support team.
10 Policy Changes and Updates
cricket may revise this privacy policy from time to time. If there are significant changes to the policy, you will be informed in the following ways:
- A notification will be sent to your registered email address
- A visible notice will be posted on the main page of the website
- The "Last Updated" date at the top of this page will change
Continuing to use the platform after changes have been made will be considered acceptance of the new policy. For important changes, you will be given the opportunity to provide consent before they take effect. To find answers to questions about the complete usage terms of our services, visit the FAQ section.
11 Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
Contact Information
For any privacy-related complaints or objections, we aim to respond as quickly as possible. Protecting your information at cricket is our highest priority.