cricket FAQ — Bonuses, Deposits and VIP

At cricket, wagering is generally counted in full on slot games. Live casino games such as baccarat or roulette may count partially or not at all in some cases. Check the cricket Casino live games page for details or ask support directly — it is best to confirm how much each game contributes to wagering.

cricket does allow you to cancel an active bonus, but cancelling will remove the bonus amount and any winnings earned from that bonus. Only the original deposited amount will remain. It is important to read the terms carefully before accepting a bonus. Visit the terms and conditions page for full details.

No. The cricket welcome bonus is available only once per account — at the time of the first deposit. It is not possible to claim this bonus more than once on a single account. However, regular players have access to further offers including the weekly cricket festival bonus, slot rewards and live casino bonuses.

Wagering is always calculated on the bonus amount, not on the deposited amount. For example, depositing ৳20,200 gives a maximum bonus of ৳10,000. In that case, wagering = ৳10,000 × 25 = ৳2,50,000 and the total balance is ৳30,200. The full wagering amount must be placed before the bonus can be withdrawn.

Before contacting support, have your account username or registered mobile number, a detailed description of the issue, and where applicable the transaction reference number or a screenshot ready. This helps the support team identify and resolve the issue quickly. For deposit or withdrawal questions, having proof of payment such as a bKash transaction ID is helpful.

Yes. cricket's support team assists in Bengali and English. Bangladeshi players can ask questions and receive answers entirely in Bengali. There is no language barrier — contact support in whichever language is convenient for you.

cricket has two support channels: Live Chat and Email. Live Chat lets you speak directly with an agent, which is the most effective option for quick resolution. Email is useful when you need to describe a detailed issue and keep a written record. Phone and WhatsApp support are not available.

Yes. cricket's Live Chat and email support are available seven days a week, 24 hours a day. Whether it's late at night or early in the morning, join Live Chat whenever you need help. Immediate assistance is also available for betting issues during a match or urgent payment questions.

The minimum deposit amount for all payment methods at cricket is ৳200. This applies equally to bKash, Nagad, Rocket, Upay, and bank transfer. With a minimum deposit of ৳200 you can join any game, from slots to live casino. The minimum withdrawal amount is ৳500.

After logging in to cricket, go to the deposit page, select bKash as the payment method, and enter the amount (minimum ৳200). Send money to the bKash number shown on the site and submit the transaction ID. Your balance is usually updated within a few minutes. If you have any issues, share the transaction ID in Live Chat.

cricket supports the same methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). Cryptocurrency is not supported. Withdrawals are generally completed within 5–30 minutes.

Deposits via Nagad are usually reflected in the cricket account within a few minutes. The site updates automatically once the transaction is confirmed. If more than 15 minutes pass, contact live chat with your Nagad transaction ID.

Withdrawal requests at cricket are typically processed within 5 to 30 minutes. The minimum withdrawal amount is ৳500. Having a verified account and meeting the wagering requirements speeds up the process. You can withdraw via bKash, Nagad, Rocket, Upay, or bank transfer.

cricket offers various markets including match winner, toss winner, method of first wicket, century scorer, total runs over/under, and innings betting. You can view all active markets and odds on the cricket betting page. Live in-play betting is also available during matches.

Yes. cricket offers betting on BPL, IPL, T20 World Cup, Bangladesh Tigers international matches and various other cricket tournaments around the world. You can place bets on multiple matches at the same time. Any offers during a season are announced on the site.

In a multi-bet or accumulator, adding selections from multiple matches multiplies the odds together, increasing the total potential return. Example: three selections with odds 1.40 × 1.50 × 1.80 = 3.78 (approximately), so a ৳100 bet returns ৳378 — all three must win; if one loses, the entire bet is lost. The risk is higher, but so is the potential payout.

With decimal odds, the total return is calculated simply by multiplying the odds by your stake — there is no need to calculate profit separately. Example: Team A odds 1.45, Team B odds 2.75 — if you bet ৳1,000 on Team B and Team B wins, the return is ৳2,750 (৳1,750 profit); if Team A wins, ৳1,000 is lost. The higher the odds, the higher the risk.

cricket offers betting on football and other sports alongside cricket. While cricket is the most popular choice for Bangladeshi players, betting markets for international football league matches are also available. The full list of active events can be found in the sports section of the site.

Weekly cashback is calculated on the net loss for that week (total losses minus total winnings). Example: a Silver tier member with a net loss of ৳20,000 receives cashback = ৳20,000 × 0.8% = ৳160. This is the maximum cashback for that tier. Cashback is credited directly to your account. See full details on the cricket VIP page.

The cricket VIP program has three tiers: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8% weekly cashback; Gold — up to 1.2% weekly cashback. Moving to a higher tier increases the cashback rate and other benefits.

In addition to weekly cashback, cricket VIP members receive priority access to special promotional offers, exclusive bonuses for major cricket events and faster withdrawal processing. Higher tiers may also bring more personalised service.

Playing regularly at cricket and maintaining active betting activity increases your VIP tier. You can move from Bronze to Silver and from Silver to Gold based on your total betting volume or consistent activity. Contact the support team to find out the exact criteria for tier progression.

New accounts generally start at the Bronze tier. You can move up gradually through regular play. No separate application is needed to join the cricket VIP program — active players are considered automatically. Learn more about VIP benefits on the cricket VIP page.